Since I did the update. I cant use the app anymore. The verification is not working. Please fix that asap. :)
Since I did the update. I cant use the app anymore. The verification is not working. Please fix that asap. :)
This app crashes on opening every single time, after running through some of the initial set up. It is completely unusable.
This app requires new authentication ever several days that then forces you to watch an intro video sequence; cannot store user data, and does not facilitate communication with the company to resolve charges inappropriately applied to the bill. The single useful feature is its usage-to-days left graph. I hope Optuss developer can step up to provide an app that meets the quality standards of most other IOS apps released in the last half-decade.
This is ridiculous. This app worked before the update. But now its saying its services are unavailable. Also you cant access any data. I just need to recharge my phone. So I try he mobile site. Guess what? Its not working as well. So I reach out to the technical difficulties live chat channel which also is down... On a Monday morning? Come on Optus. I used to use you for your convince and reliability. Please dont fix something that isnt broken.
I always need to delete and reinstall the app in order to use it! What are you doing Optus?! So many 1 star reviews and still no update?!
Optus had a good app and decided to destroy it with pin verifications and other useless features. Disappointing. If you need to top up just use the web interface and forget this app as it will work temporarily at best
This app and its service is terrible in Perth, AU where it crashed and was unable to provide a balance. Optus at PER Airport assured that 4G was available in the CBD, but never got anything other than 3G. Five days of credit suddenly changed to 4 days. Use a different app and service provider.
No matter how many updates, it never works. Theres always some problem and the app is never able to perform. What a waste of time and space.
the app is not workink for 2 weeks
The app never Work.
After the last i cant see my usage. "No data available "
Cant use application, crashes all the time. // iPhone 6
Characteristic Optus. Flashy and descriptive app that does absolutely nothing. The app is always "experiencing technical difficulties" and will only provide a number to call Optus.
Until recently I found this app useful to keep an eye on my data consumption over the course of a month but now it crashes immediately every time I open the app. Please fix!
I cant open the app after I updated my iPhone to iOS9.0
I can not open this App after upgraded to iso9.
Doesnt work anymore with IOS9...please update it!!
Still not working with the latest version of IOS software. Please update it
Yay. I love downloading apps that dont work... At all.
App used to be great for checking usage, bills, accessing Perks, etc. Most recent update renders app completely useless as it crashes on open. Running latest iOS on 6+