My Optus app for iPhone and iPad
Developer: Optus Mobile
First release : 06 Mar 2012
App size: 326.12 Mb
Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it.
MESSAGE US 24/7 FOR SUPPORT
• Get instant responses from our new Digital Assistant
• Connect to human experts when you need to
• Access your message history
• Reply when it suits you
FIND YOUR OWN ANSWERS
• Learn more about your device with our device guides
• Check Optus 5G tower locations and modem setup guide
• Setup your internet with our modem install guides
• Speed-test your home WiFi internet
• Troubleshoot your home nbn internet service
• Access all our Help & Support articles
• Track your order for the latest updates
STAY ON TOP OF YOUR USAGE
• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data hungry service
• Check usage by call minutes and text messages
• See your international Roaming Data Usage
• View your active and available service add-ons
BILLING MADE EASY
• View your latest and previous bills with a detailed breakdown
• Setup direct debit for your preferred payment type in seconds
• Pay your bill securely with credit card
• Save your billing information for next time
• Request a payment extension
• Quickly report a payment when you need to
SIMPLIFY YOUR PREPAID
• Check your remaining credit
• Recharge quickly in the app
• Payments accepted via debit card, credit card and PayPal
• Use a pre-purchased retail voucher
• Access all your available add-on options
• Quickly recharge for anyone linked to your account
MANAGE YOUR ‘MY ACCOUNT’ SETTINGS
• Log in to the app using your My Account details
• Change your login username and password
• Re-set your password if you can’t remember it
• Update your contact information
• See your Mobile and Fixed services when logged in
• Manage your account permissions and approve users
CONTROL YOUR PLAN AND SERVICES
• View your plan details and contract information
• Access your device insurance information
• Change your plan to fit your needs
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications
JUST FOR YOU
• Launchpad personalised to your most relevant features
• View the latest Entertainment options
• Check out our latest offers and deals
• Access to the McAfee Parental Controls (Family Plans Only)
DONATE YOUR DATA
You can donate some of your data from your eligible Optus Mobile plan. It will provide much needed internet access to young Australians who need it most, so they can learn, create and connect with the world around them and help power their potential.
Learn more about Donate Your Data:
optus.com.au/donate-your-data
Device Compatibility:
My Optus app is available on iPhone iOS 14 or later.
Help & Support:
optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
Latest reviews of My Optus app for iPhone and iPad
Since I did the update. I cant use the app anymore. The verification is not working. Please fix that asap. :)
This app crashes on opening every single time, after running through some of the initial set up. It is completely unusable.
This app requires new authentication ever several days that then forces you to watch an intro video sequence; cannot store user data, and does not facilitate communication with the company to resolve charges inappropriately applied to the bill. The single useful feature is its usage-to-days left graph. I hope Optuss developer can step up to provide an app that meets the quality standards of most other IOS apps released in the last half-decade.
This is ridiculous. This app worked before the update. But now its saying its services are unavailable. Also you cant access any data. I just need to recharge my phone. So I try he mobile site. Guess what? Its not working as well. So I reach out to the technical difficulties live chat channel which also is down... On a Monday morning? Come on Optus. I used to use you for your convince and reliability. Please dont fix something that isnt broken.
I always need to delete and reinstall the app in order to use it! What are you doing Optus?! So many 1 star reviews and still no update?!